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    • CERT II BUSINESS (BSB20107)
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    • CERT II CUSTOMER CONTACT (BSB20207)
    • CERT III CUSTOMER CONTACT (BSB30207)
    • CERT IV CUSTOMER CONTACT (BSB40307)
    • CERT IV FRONTLINE MANAGEMENT (BSB40807)
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Phone: 02 9554 9991

We also provide specialist

Consultancy Services in:

  • Strategic Business Planning, including;

           - Diagnostic audits

           - Focus groups

           - Innovative problem solving

           - Development

           - Strategic plan roll out  
  • Development of Organisational People Capability Frameworks
  • Emotional Intelligence Assessment and Coaching
  • Leadership Mentoring














Customer Focus Group Training

Customer Focus Group Training provide training and development in Leadership, Customer Service, and Business Administration.

As a Registered Training Organisation we operate in NSW, Victoria, Queensland and Western Australia
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